Hydrosphere Water Gardens > Customer Service > Order And Shipping Information

Order & Shipping Information

Shipping

Orders are generally shipped 1-2 business days after they are placed. Most orders are shipped via courier such as CanPar, UPS, FedEx, however, large pieces or rolls of pond liner, or large orders are typically shipped via motor freight, in these instances, we will contact you with a quote for the shipping cost.

We ship plants and hardware (pumps, filters etc) all across Canada, however we do not ship fish at this time
Heavy or large items may incur additional shipping charges

Shipping Charges

For order shipped within Canada, we have a flat rate per order. Please see the shipping rates for your province below. Large or heavy items such as pond liner, large filters etc will incur additional shipping charges.

Alberta – $35.99
British Columbia – $39.99
Manitoba – $28.99
New Brunswick – $24.99
Newfoundland / Labrador – $35.99
Northwest Territories – $49.99
Nova Scotia – $29.99
Nunavut – $49.99
Ontario – $19.99
Prince Edward Island – $29.99
Quebec – $24.99
Saskatchewan – $28.99
Yukon – $39.99

Shipping to U.S.A

We have a flat rate of $39.99 for most orders. Orders with large or heavy items such as pond liner, large filters, etc. will incur additional shipping charges. We will contact you before shipping your order for approval and payment of extra shipping charge.

International Shipping

We do not ship internationally at this time.

Plant Orders

Please Note:

We do not ship plants outside of Canada.
Hardy plant orders are generally available to be shipped from April 15 until July 31
Tropical plants are generally shipped from May 15 to reduce the risk of frost damage.
All plants are shipped bare root (without soil or pots) and should be planted into appropriate containers immediately upon arrival.
We do not ship plants and other products together. If you are ordering plants and non-plant items, you need to place 2 separate orders.

Plant orders are usually shipped on Monday, Tuesday, or Wednesday (depending on your location) to ensure you receive your order before the weekend.

Additional Shipping Charges for Plant Orders

There are additional packing / handling charges associated with all plant orders. The additional packing / handling charge varies by plant type. These charges are shown below and are automatically added to the shipping charge of your order at checkout.

Water Lilies – $2.99 ea
Hardy Marginals – $1.49 – $1.99 ea
Tropical Marginals – $2.99 ea
Floating Plants – $.099 ea, $1.99 per group of 3 plants, $3.99 per group of 6 plants, $6.99 per group of 12 plants
Oxygenating Plants – $0.99 ea